Contact Information

Customer Support

For any questions, concerns, or feedback, please don't hesitate to reach out to our dedicated customer support team at support@sonderi.shop. We're here to help and look forward to hearing from you.

Support Hours

Our customer support team is available to assist you from Monday to Friday, 9:00 AM – 6:00 PM EST. Please note that we strive to respond to all inquiries within 1–2 business days. Your patience and understanding are greatly appreciated as we work to address your concerns.

Order Inquiries

If you have a question or concern about a specific order, please include your order number in the subject line of your email to support@sonderi.shop. This will help our team to quickly locate your order and provide a more efficient response to your inquiry.

Store Information

Sonderi is an online fashion store dedicated to providing the best shopping experience for our customers. For any general inquiries or correspondence, please feel free to email us at support@sonderi.shop. Our store name is Sonderi, and we can be reached through our support email address.

Last updated: June 5, 2026