Shipping policy

Shipping Policy

Last updated: June 5, 2026

Order Processing

At Sonderi, we strive to process all orders within 1–2 business days. Once your order has been dispatched, you will receive a tracking email to keep you informed of your order's progress. Our efficient order processing ensures that you receive your purchases as quickly as possible.

Domestic Shipping — United States

We offer various shipping options to suit your needs. The following table outlines our domestic shipping options:

Shipping Method	Cost	Estimated Delivery
Standard/Free	Free	3–7 business days
Expedited	Calculated at checkout	2–4 business days
Express	Calculated at checkout	1–3 business days

International Shipping

For our international customers, please note that shipping times can vary between 7–21 business days, depending on your location. Additionally, any customs or duties incurred are the responsibility of the customer. We recommend checking with your local customs office for more information on potential fees.

Order Tracking

Once your order has shipped, you will receive a tracking email with details on how to monitor the progress of your package. You can use this tracking information to stay up-to-date on the status of your order.

Lost or Damaged Shipments

In the unlikely event that your order is lost or damaged during transit, please contact us within 10 days of the expected delivery date. When reaching out, please include your order number and photos of the damaged items, if applicable. This will help us to assist you more efficiently.